Our Service Delivery Model

We come on-site and listen to your needs and desires, and in some cases, your concerns. We ask lots of questions to make sure we understand what exactly it is that you are looking to do. Once we are sure we understand, we then provide you with a set of possible solutions. We pride ourselves in ensuring you understand the scope of options and help you choose the solution that best meets your requirements and your budget. We absolutely never attempt to oversell or upsell. We pride ourselves on excellence, integrity, quality and transparency. We never use high pressure sales tactics and have no hidden agenda. We strive to earn your trust. Once we arrive at a decision together, if the decision is to move forward with BG-AV, then we explain how best to acquire any equipment required at the cheapest possible cost, and when the equipment arrives, we come back on-site and perform the installation, configuration and teach you how to use your new system.